Each piece is meticulously handcrafted to order. Production time varies based on complexity:

• Standard portraits (single subject): 3-4 weeks
• Complex portraits (multiple subjects, detailed backgrounds): 5-6 weeks
• Large-scale art reproductions: 6-8 weeks

This timeframe includes the design approval process. We recommend ordering at least 8 weeks before special occasions to ensure timely delivery.

Yes, we offer expedited production:

• Priority processing: 2-week completion (+$85)
• Express processing: 10-day completion (+$150)
• Overnight shipping: Available worldwide (+$45-£95)

Note: Rush fees are in addition to standard production costs. Availability depends on current studio workload. Contact us before ordering to confirm rush slot availability for your deadline.

Our artists excel at transforming a wide range of images into beautiful crochet art, including:

• Pet portraits (dogs, cats, birds, reptiles, etc.)
• Human portraits (individuals, couples, families, children)
• Anime/game characters (as fan art, non-commercial)
• Famous paintings (public domain works only)
• Landscapes and nature scenes

We cannot reproduce copyrighted material (logos, branded content) without permission. For complex requests, we'll evaluate the image and discuss possibilities during the design phase.

We prioritize quality and sustainability:

• Yarn: Premium cotton/acrylic blends from ethical European suppliers
• Colorfastness: All materials rated for 7+ on the Blue Wool Scale
• Backing: Acid-free museum board for preservation
• Packaging: 100% recycled and recyclable materials
• Framing: Sustainably sourced oak with non-toxic finishes

Our studio follows zero-waste practices - yarn scraps become stuffing for pet beds donated to animal shelters. We're proud to hold the Eco-Certified Artisan certification.

Yes, we ship worldwide from our London studio. Shipping costs are calculated at checkout based on destination and package size:

• UK: $10-$15 (2-3 business days)
• Europe: $15-$25 (5-7 business days)
• USA/Canada: $20-$35 (7-10 business days)
• Australia/Asia: $25-$45 (10-15 business days)

All shipments include:

• Tracking number with SMS/email updates
• Premium protective packaging
• Insurance covering full value of artwork
• Customs documentation (international)

Note: Customers are responsible for any import duties or taxes in their country.